Shipping Policy

Thank you for visiting and shopping at www.jamandthread.co.uk. Following are the terms and conditions that constitute our Shipping Policy

Domestic Shipping Policy

Shipping Process Time

All orders are processed within 2 - 5 days business days. Please allow up to 7 - 10 days for personalised items. Orders are not shipped or delivered on weekends or holidays.

If we experiencing a high volume of orders shipment may be delayed by a few days. If there is a significant delay on shipment we will contact you by email.

Shipping Rates & Delivery Estimates.

Shipping charges will be calculated and displayed at checkout

Shipping Method : First Class post within the UK - £3.95 ( up to 2 days)

Shipping Method to ROI : International Tracked - £12.50

Customs, Duties and Taxes

www.jamandthread.co.uk are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer ( Tariffs, Taxes etc ) 

Damages

We are not liable for any products damaged or lost during shipping . If you received your order damaged please contact the shipping carrier to file a claim .

Please save all packaging materials and damaged goods before filing a claim.